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Privacy Policy

CartReserve

Version II. (8/12/2025) Update Effective as of: Nov 9, 2025

1. Introduction

CartReserve ("the App") provides a product-reservation service ("the Service") to merchants who use Shopify to power their online stores. This Privacy Policy describes how personal and store information is collected, used, and shared when you install or use the App within your Shopify-supported store.

Provider

  • Owner: Adam Richter
  • Email: adamri95@seznam.cz

By installing or using the App, you agree to this Privacy Policy.

2. Personal & Store Information We Collect

When a merchant installs CartReserve, the App may access store data through Shopify APIs. We only access data required to provide the Service.

Data We Process

  • Product and inventory details (SKU, stock levels, variants)
  • Cart/session identifiers (non-personal string ID)
  • Cart events (e.g., adding or removing items)

We Do NOT Collect

  • Customer names or addresses
  • Email or phone numbers
  • Payment or billing information
  • IP addresses or geolocation
  • Identity-based tracking information

We do not obtain any personal data of store customers unless voluntarily provided for support or troubleshooting.

3. How We Use the Information

We use information exclusively to operate the App.

Purposes

  • Temporarily reserving products in the customer's cart
  • Preventing simultaneous purchases of limited-stock items
  • Real-time synchronization between cart reservations and store inventory

We Do NOT Use Data For

  • Marketing or advertising
  • Selling or sharing data with third parties
  • Customer profiling or analytics

4. Data Retention

  • Reservation/session data is stored only during an active reservation window (typically 10–20 minutes).
  • When the reservation expires or is released, data is automatically deleted.
  • No customer identity is stored.
  • If the App is uninstalled, all stored data is permanently deleted.

5. Sharing & Disclosure

Shared ONLY With

  • Shopify Inc. (for platform operation and API functionality)

We Do NOT Share With

  • Marketers
  • Data brokers
  • Analytics systems (e.g., Google Analytics, Meta, TikTok)

We may disclose limited information only when legally required.

6. Data Security

We apply industry-standard security measures:

  • Encrypted HTTPS — All communications
  • Minimal Data — Processing by design
  • Restricted Access — Authorized processes only

7. GDPR, CCPA & Data Subject Rights

Where applicable, merchants or customers may request:

  • Access — Access to operational data processed by the App
  • Correction — Correction or deletion of any voluntarily provided data
  • Limitation — Limitation of processing

Requests can be made to: adamri95@seznam.cz

8. App Uninstallation

When the App is uninstalled:

  • CartReserve immediately loses access to store data through Shopify APIs
  • All session/reservation data is permanently deleted
  • No further data processing occurs

9. Cookies

CartReserve does not use cookies on storefronts.

Cookies in Merchant Admin Only:

  • Authentication cookies
  • Preference cookies

These cookies do not relate to store customers.

10. Children's Privacy

The service is not intended for children under age 16. We do not knowingly collect children's data. If data was submitted without consent, please contact us for removal.

11. Changes to This Privacy Policy

We may update this document due to operational or regulatory changes. The latest version date will always be displayed at the top. Continued use of the App after changes signifies acceptance.

12. Contact Information

CartReserve — Privacy Inquiry

Email: adamri95@seznam.cz